Shipping Policy

At Inmark, LLC, we understand that a smooth shopping experience doesn’t end when you place an order. Reliable delivery and clear communication are an important part of how we serve our customers.

This Shipping Policy explains how your order is prepared, shipped, tracked, and delivered.

Our Delivery Approach

We work with trusted fulfillment partners to ensure orders are processed efficiently and delivered safely to customers.

Our goal is to provide:

• Convenient access to quality products
• Efficient order handling and fulfillment
• A reliable delivery experience from checkout to arrival

Because orders may be fulfilled through different distribution locations, shipping times can vary depending on product availability and destination.

We appreciate your understanding and patience while we prepare your order with care.

1. Order Processing & Shipping Fees

Once your order is successfully placed, our team begins preparing it for shipment.

Processing Time

Orders typically require:

2–5 business days

for order verification, quality inspection, packing, and shipment preparation.

During promotional events, holidays, or periods of increased demand, processing times may take slightly longer.

Shipping Fee

Shipping costs are calculated based on the order details and destination.

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

2. Estimated Delivery Time

After your order has been shipped, estimated delivery times are:

Please note that delivery estimates are provided as general guidelines and are not guaranteed delivery dates.

Shipping times may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, and local delivery services.

3. Tracking Your Order

Once your package leaves our fulfillment facility, you will receive a shipping confirmation email containing your tracking details.

Please keep in mind:

• Tracking information may require 24–72 hours to update after shipment
• Some packages may show limited tracking updates while moving between facilities
• A lack of immediate updates does not necessarily mean your package has stopped moving

If you have any concerns about your shipment status, our support team is happy to assist.

4. International Duties & Taxes

For international shipments, customers may be responsible for any customs charges, import duties, or local taxes required by their country.

These fees are determined by local authorities and are not controlled by Inmark, LLC.

We recommend checking your country’s import regulations before placing an international order.

5. Changes, Cancellations & Address Updates

We understand that situations can change.

If you need to update your shipping information or request an order cancellation, please contact us as soon as possible.

Please email:

service@hcinerr.asia

within 12 hours of placing your order.

Once an order has entered fulfillment or shipment preparation, we may no longer be able to make changes or cancel the order.

6. Missing, Lost, or Damaged Packages

We want every order to arrive safely and in good condition.

Damaged Items

If your package arrives damaged, please contact our customer support team within 72 hours of delivery.

Please include:

• Your order number
• Photos showing the damage
• A brief description of the issue

After review, we will provide an appropriate solution.

Lost Packages

If your tracking information confirms that a package has been lost during transit, please reach out to us.

Our team will work with you to investigate the shipment and provide assistance.

Contact Us

If you have any questions about your order or shipping status, please contact:

Inmark, LLC (Tennessee)
3711 Keystone Ave
Nashville, TN 37211
United States

Email: service@hcinerr.asia
Phone: +1 800 646 6275

Thank you for choosing Inmark, LLC.

We appreciate your trust and are committed to making every order experience simple, transparent, and reliable.